AI agents that work for you — 24/7
Autonomous chatbots and agents for customer service, internal support and repetitive-task automation. Multilingual, with clear guardrails and no needless delays.
What an AI agent can do — and what it can't
An agent can search your documentation and take approved actions within defined limits. Here are suitable tasks and cases that still need a person.
Answers common questions on your website and, depending on integrations, in other channels. It prepares complaints and complex cases for a person. We measure the share of safely resolved inquiries in a pilot.
Employees ask the agent instead of their colleagues. HR questions, IT issues, company processes, leave, insurance — the agent finds the answer in internal documentation in seconds. It offloads HR and IT so they can focus on complex cases.
The agent asks visitors about needs, budget and timing, then passes a summary to sales. We set up records and a fallback contact so unanswered inquiries can be found.
A customer asks "Where is my package?" and the agent connects to your system, checks the status and answers — no human needed. Works for e-shops, logistics companies and distribution.
Repeated questions can be answered from an approved FAQ, with complex cases passed to your team. We track resolution rate, errors and escalations.
Walks a new customer through product setup step by step. Personalised, patient, and available whenever the customer needs it. Especially effective for SaaS, where new users often get lost in configuration.
Illustrative calculation: how much time could an agent save?
This example assumes 300 inquiries per month at 16 minutes each. We test the share that AI can safely handle and the required review time on your data.
When an AI agent makes sense
It depends on inquiry volume, the quality of your source material and the cost of human review. In a pilot, we compare team time, correctly resolved inquiries and running costs. The results tell you whether deployment is worthwhile.
Who AI agents are for
Dozens to hundreds of inquiries a day? An agent can handle repeated questions and pass complex ones to your team. We test the correct resolution rate and response time on your data.
Lead qualification on the website, technical support for customers, internal support for staff. The agent works as the first line — your human team only handles what needs real expertise.
Booking meetings, answering questions about your services, collecting contact details. The agent works for you while you work for your clients.
Staff don't have to dig through the intranet or write to HR. The agent knows your company documents, policies and processes — and answers instantly.
What you get
The technical solution
- An AI agent configured with your approved sources and tone of voice
- Connected to your website (widget), WhatsApp, Messenger or e-mail
- Integration with your CRM, help desk or internal systems
- A dashboard with conversation overview and metrics
The results
- Availability and response time according to the chosen setup
- Correct resolution rate measured in the pilot
- A comparison of team time and costs before and after launch
- An overview of conversations, errors and escalations
Frequently asked questions
Did not find your answer? Try the full FAQ.
A few working days may be a suitable target for a simple FAQ chatbot. CRM, help desk or e-shop integrations take longer, depending on access, APIs and testing. I confirm the schedule in the proposal.
I configure the agent for your language, brand tone and approved sources, such as FAQs and documentation. We test correctness and when to hand off on a sample of real questions. We review wrong answers and update sources or rules as needed.
We define when the agent should hand off and what context it passes to your team. We review escalations and update sources or rules when they reveal an error. The agent does not retrain itself from conversations.
We monitor operation and agree on a fallback for outages and human handoff. I specify availability, support response time and any SLA in the proposal for the selected services.
It depends on inquiry volume, model choice, integrations, monitoring and support. I include an estimated monthly cost in the proposal once we know the expected usage.
The price depends on what the agent has to do: a simple FAQ chatbot sits in a very different bracket from an agent with a RAG knowledge base, CRM integration and escalation to a human. After a 30-minute intro call you get a fixed quote that doesn't move afterwards.
Yes — in the EU. From 2 August 2026 the AI Act requires users to be informed that they are talking to an AI, not a human. The agents I build have this disclosure built in — nothing extra for you to handle. More about AI Act obligations in this article.
Want to understand when an AI agent makes sense first?
In this article I break down what AI agents can genuinely do today, where their limits are, and when it's smarter to start with a simpler chatbot or automation.
Read the article on AI agentsWant an AI agent for your business?
Describe your problem — I'll design a solution and calculate the ROI. The 30-minute call is free and non-binding.