AI agents & chatbots

AI agents that work for you — 24/7

Autonomous chatbots and agents for customer service, internal support and repetitive-task automation. Multilingual, with clear guardrails and no needless delays.

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What an AI agent can do — and what it can't

It's not just a chatbot with canned answers. An AI agent understands context, learns from your data and acts autonomously. But it's not a solution to everything either — here's what it's genuinely good at.

Customer service 24/7

Answers customer questions in real time — on your website, WhatsApp, e-mail and Messenger. Handles complaints, order tracking and FAQs without waiting. Typically resolves 60–80% of inquiries completely and hands the remaining 20–40% to a human with full context.

Internal support

Employees ask the agent instead of their colleagues. HR questions, IT issues, company processes, leave, insurance — the agent finds the answer in internal documentation in seconds. It offloads HR and IT so they can focus on complex cases.

Lead qualification

The agent engages website visitors, identifies their needs and hands qualified contacts to sales. It digs into specifics (company type, budget, timeline, priorities). No lead gets lost, even at night — and sales receives it with full context.

Order tracking

A customer asks "Where is my package?" and the agent connects to your system, checks the status and answers — no human needed. Works for e-shops, logistics companies and distribution.

FAQ automation

80% of questions are always the same. The agent resolves them instantly, so your team can focus on complex cases or proactive sales. Measurable impact on triage — fewer tickets, more capacity for high-value work.

Customer onboarding

Walks a new customer through product setup step by step. Personalised, patient, and available whenever the customer needs it. Especially effective for SaaS, where new users often get lost in configuration.

A concrete example: how much do you save?

A typical e-shop or consulting firm handles 200–500 customer inquiries a month. Here are the real savings:

Without a solution
80 hours / month
You answer 300 inquiries by hand. On average 16 minutes per inquiry (writing, looking things up).
With an AI agent
18 hours / month
The agent resolves 240 inquiries (80%), people handle the remaining 60. You save 62 hours.
ROI over 12 months
744 hours ≈ €11,900
Yearly: 62 h × 12 × €16/h ≈ €11,900. Agent cost: €769–1,390 one-off + ~€950/year. Payback: 1.5–3 months.

Comparison: agent vs. part-time hire vs. nothing

Three ways to handle hundreds of monthly inquiries. Which is best for your business?

Who AI agents are for

E-shops and online services

Dozens to hundreds of inquiries a day? The agent handles up to 80% automatically. Customers get answers in seconds instead of hours. Fewer tickets, happier customers, lower support costs.

B2B companies and SaaS

Lead qualification on the website, technical support for customers, internal support for staff. The agent works as the first line — your human team only handles what needs real expertise.

Services and consulting

Booking meetings, answering questions about your services, collecting contact details. The agent works for you while you work for your clients.

Companies with 10+ employees

Staff don't have to dig through the intranet or write to HR. The agent knows your company documents, policies and processes — and answers instantly.

What you get

The technical solution

  • An AI agent trained on your data and tone of voice
  • Connected to your website (widget), WhatsApp, Messenger or e-mail
  • Integration with your CRM, help desk or internal systems
  • A dashboard with conversation overview and metrics

The results

  • Answers within 3 seconds, 24/7/365
  • Up to 80% of inquiries resolved without human input (average from public benchmarks)
  • Support costs down 40–60% (indicative estimate, depends on deployment)
  • Measurable KPIs from day one

How much does it cost?

Basic AI chatbot (FAQ, 1 channel)from €239
Customer AI agent (RAG, CRM, escalation)from €769
Fully autonomous AI agent (multi-channel, analytics)from €1,390
Monthly operations & monitoringfrom €79 / month

The range depends on complexity and the number of connected systems. I'll give you an exact quote after a free 30-minute intro call. View full pricing →

Frequently asked questions

A simple FAQ chatbot goes live within 5 working days — it's one web widget plus a trained model. An advanced agent connected to your CRM, help desk or e-shop takes 2–4 weeks (depending on API complexity). Either way, you see a working prototype with your data within 5 days — free and with no commitment.

Yes. I use state-of-the-art language models (Claude, GPT-4o) with excellent support for English and most European languages. The agent is trained on your texts — FAQs, website, e-mails, documents — and answers naturally, in your brand's tone. I monitor accuracy on real data; if something is off, I see it and fix it.

The agent recognises when it's out of its depth — when a question falls outside its knowledge or training data. It automatically hands the conversation to you or your team with full context (the customer, their questions, what the agent already tried). No customer is left without an answer. And the agent learns from every escalation.

The agent runs on cloud servers (AWS / Azure) with a 99.9% uptime SLA. I monitor its health and can fix issues within hours. I'm your first point of contact — you don't have to worry about infrastructure.

It depends on volume. A basic agent (up to 1,000 inquiries / month) starts at €79 / month. That covers cloud, monitoring, updates and my support. At 10,000 inquiries / month the price is higher, but still far below a part-time hire. There are several tiers — I'll recommend the right one after the intro call.

A basic FAQ chatbot starts at €239 one-off. A customer agent with a RAG knowledge base and CRM integration comes to €769. A fully autonomous agent with custom fine-tuning and reporting starts at €1,390. I'll give you an exact price after the intro call, once we know exactly what the agent needs to do.

Yes — in the EU. From 2 August 2026 the AI Act requires users to be informed that they are talking to an AI, not a human. The agents I build have this disclosure built in — nothing extra for you to handle. More about AI Act obligations in this article.

Related reading

Want to understand when an AI agent makes sense first?

In this article I break down what AI agents can genuinely do today, where their limits are, and when it's smarter to start with a simpler chatbot or automation.

Read the article on AI agents

Want an AI agent for your business?

Describe your problem — I'll design a solution and calculate the ROI. The 30-minute call is free and non-binding.