FAQ
Frequently asked questions
Everything you need to know. Question not answered? Write to me.
General
I build custom AI solutions — chatbots for customer support, automation of repetitive processes, knowledge systems built from company documents, and AI videos and product photos. Every solution is tailored precisely to your business.
Yes — small businesses benefit from AI the most. You don't have a big team, so every saved hour makes a real difference. Solutions start at €239 — suitable for freelancers and small teams alike.
Not at all. I only need you to understand your business — what slows you down, where you lose time. The technical part is my job. I explain everything in plain language, no jargon.
You communicate directly with me — not a project manager. AI is my full-time focus — I work fast, without agency markups, and you see the result before signing a contract.
Process & timelines
1. An intro 30-minute call — I find out whether working together makes sense.
2. Analysis and design — I map your needs, propose a solution and calculate the ROI.
3. Within 3–5 days you see a working prototype, before any signature.
4. Development in 2-week cycles — you see progress every 2 weeks.
5. Testing, deployment, hands-on training.
6. Direct support — I stay available after handover.
2. Analysis and design — I map your needs, propose a solution and calculate the ROI.
3. Within 3–5 days you see a working prototype, before any signature.
4. Development in 2-week cycles — you see progress every 2 weeks.
5. Testing, deployment, hands-on training.
6. Direct support — I stay available after handover.
Smaller projects within 3 weeks, complex ones within 6 weeks. You see the first working prototype within 14 days of starting.
No. The solution is developed separately and deployed only after verification. Training takes 1–2 hours on average.
Yes. You see a working prototype before you sign anything. No surprises after payment.
Depends on scope. A simple chatbot goes live in 1–2 weeks, an advanced agent with integrations in 2–4 weeks, a complex solution with analytics in 4–6 weeks. But you always see a prototype with your data within 5 working days.
Pricing & payments
Indicative. You get an exact price within 48 hours after the intro call — always as a fixed amount. I never charge more than agreed up front. I'm not a VAT payer, so the quoted price is final.
Yes. For projects from €2,000: 50% at the start, 50% at handover. Larger projects individually.
Yes. The pricing is designed so you can assemble a solution that fits exactly. For larger scopes I offer a discount.
A Basic service agreement from €159/month, an Extended one with priority from €359/month, or an hourly rate of €60/hour.
You see the prototype before signing — the risk is minimal. If the result doesn't match the specification, I fix it within the 6-month warranty period free of charge.
After handover you get 30 days of free support. Then it depends on the solution — a simple chatbot runs on minimal operating costs (API fees in the tens of euros per month). For advanced solutions I offer monthly support by agreement. No hidden fees.
Technical & security
Yes. I integrate with CRMs (Salesforce, HubSpot, Pipedrive), ERPs (SAP and local systems), e-commerce platforms (Shopify, WooCommerce), communication tools (Slack, Teams, Gmail) and more. If your system has an API, I'll connect it.
Yes. GDPR compliant, encrypted data transfer (TLS 1.3), EU infrastructure. For projects with sensitive data, on request: AES-256, audit logs, penetration tests, on-premise deployment.
Complex cases always escalate to a human — the AI never makes high-risk decisions on its own. I continuously monitor performance and tune the solution after deployment.
No. At handover, all rights to the code and documentation transfer to you. You get the full system — if you move to another developer, it won't be a problem.
Whatever your customers speak — the models I use have excellent support for English and most European languages, including Czech. Multilingual support is possible within a single agent.
Didn't find your answer?
Write to me directly — I reply within 24 hours on business days.