FAQ
Frequently asked questions
Everything you need to know. Question not answered? Write to me.
Run into a term you don't know? You'll find it explained in the AI glossary.
General
I build custom AI solutions — chatbots for customer support, automation of repetitive processes, knowledge systems built from company documents, and AI videos and product photos. Every solution is tailored precisely to your business.
Yes — small businesses benefit from AI the most. You don't have a big team, so every saved hour makes a real difference. I scale the solution to the size of the company, so it makes sense for freelancers and small teams too.
Not at all. I only need you to understand your business — what slows you down, where you lose time. The technical part is my job. I explain everything in plain language, no jargon.
You communicate directly with me — not a project manager. AI is my full-time focus — I work fast, without agency markups, and you see the result before signing a contract.
Process & timelines
1. An intro 30-minute call — I find out whether working together makes sense.
2. Analysis and design — I map your needs, propose a solution and calculate the ROI.
3. A fixed quote and timeline, before any signature.
4. Development in 2-week cycles — you see progress every 2 weeks.
5. Testing, deployment, hands-on training.
6. Direct support — I stay available after handover.
2. Analysis and design — I map your needs, propose a solution and calculate the ROI.
3. A fixed quote and timeline, before any signature.
4. Development in 2-week cycles — you see progress every 2 weeks.
5. Testing, deployment, hands-on training.
6. Direct support — I stay available after handover.
It depends on the service, integrations and project scope. We agree on the first milestone and deployment date in the proposal before work starts.
No. The solution is developed separately and deployed only after verification. Training takes 1–2 hours on average.
A detailed solution proposal, a fixed price quote and a timeline — you know exactly what you'll get, when, and for how much. No hidden fees.
Depends on scope. A simple chatbot goes live in 1–2 weeks, an advanced agent with integrations in 2–4 weeks, a complex solution with analytics in 4–6 weeks. But you always know the fixed price and timeline before you sign.
Pricing & payments
Indicative. You get an exact price within 48 hours after the intro call — always as a fixed amount. I never charge more than agreed up front. I'm not a VAT payer, so the quoted price is final.
Yes. For projects from €2,000: 50% at the start, 50% at handover. Larger projects individually.
Yes, and most projects work that way — I assemble the solution to fit exactly what you need. For larger scopes I offer a discount.
There is a Basic service agreement, an Extended one with priority incident handling, or work on demand at an hourly rate. We set the terms based on how critical the solution is to your operations.
Development runs in 2-week cycles, so you see progress continuously and can adjust course. If the result doesn't match the specification, I fix it within the 6-month warranty period free of charge.
After handover you get 30 days of free support. Then it depends on the solution — a simple chatbot runs on minimal operating costs (API fees in the tens of euros per month). For advanced solutions I offer monthly support by agreement. No hidden fees.
Technical & security
Yes. I integrate with CRMs (Salesforce, HubSpot, Pipedrive), ERPs (SAP and local systems), e-commerce platforms (Shopify, WooCommerce), communication tools (Slack, Teams, Gmail) and more. If your system has an API, I'll connect it.
I design safeguards around the data and integrations involved. The proposal specifies access controls, encryption in transit, data location and any requirements for audit logs or deployment in your infrastructure. We verify the applicable legal and technical requirements for your project.
Complex cases always escalate to a human — the AI never makes high-risk decisions on its own. I continuously monitor performance and tune the solution after deployment.
No. At handover, all rights to the code and documentation transfer to you. You get the full system — if you move to another developer, it won't be a problem.
Whatever your customers speak — the models I use have excellent support for English and most European languages, including Czech. Multilingual support is possible within a single agent.
Didn't find your answer?
Write to me directly — I reply within 24 hours on business days.